IS Integration · API · Connectors · Middleware · Sinorfi

IS Integration: connect your business applications, data and critical processes

Sinorfi supports organizations in designing robust integrations between IBM Maximo, ERP, CRM, BI, ITSM, portals, field applications, databases and third-party systems.

Map your integrations Talk to an expert
IBMMaximo · ERP · ITSM
+20years expertise
IBMSilver Partner
IS Integration Map
8
SYSTÈMES
↑ connectés
12
API ACTIVES
↑ en prod.
99.7%
UPTIME
↑ flux
18K
SYNC./JOUR
↑ traitées

Integration coverage by system

IBM Maximo ↔ ERP100%
IBM Maximo ↔ BI94%
ERP ↔ ITSM72%
BI ↔ ESG61%
Maximo↔ERP API · 12K sync/day · 99.7% uptime
Maximo↔ERP API · 12K sync/day99.7% uptime · Monitored
IS · 8 systems · Active middlewareLogging · Alerts
Systems
IBMIBM Silver Partner IBM Maximo · EAM ERP · CRM · BI ITSM · Jira · ServiceNow API & Middleware

Challenges

IS integration challenges

When data does not flow correctly between systems, teams multiply re-entries, errors and decisions based on incomplete information.

Systems that don't communicate

Maximo, ERP, ITSM, BI, CRM and field applications operate in silos, forcing teams to manually re-enter information that should flow automatically.

Fragile and unsupervised exchanges

Existing integrations often rely on undocumented scripts or manual exports that fail without warning, leaving data inconsistent between systems.

Insufficient security and governance

APIs, technical accounts, access rights and exchanges between systems are not always governed, creating security risks and non-compliance areas.

Inconsistencies between repositories

Master data (items, equipment, suppliers, sites) diverges between systems because synchronizations are not controlled, causing cascading errors.

Our IS approach

Reliable, monitored integrations aligned with business needs

01

Connect IBM Maximo to business systems

Define flows, responsibilities and integration rules between Maximo and ERP, BI, ITSM, portals, field applications, supplier databases or ESG platforms.

02

APIs, connectors and middleware

Analyze available APIs, formats, volumes, rights, security rules and choose the most appropriate approach: direct API, middleware, specific connector or event-driven flow.

03

Security, governance and monitoring

Integrate logging, control, security and governance to make exchanges controlled. Errors, rejections and interruptions must be visible and actionable.

04

Align technical integration with business processes

Meet business needs: avoid double entry, synchronize statuses, share repositories, feed dashboards and connect field teams to the back-office.

05

Repository synchronization

Maintain master data consistency between systems: items, equipment, suppliers, sites and reference codes shared between Maximo, ERP, BI and ITSM.

06

Documentation and exchange governance

Document flows, rules, responsibilities, SLAs and alert mechanisms to ensure integration maintainability and governance over time.

Benefits

What you gain with Sinorfi IS

8

Systems connected in controlled flows

99.7%

Flow availability in production

18K

Synchronizations processed per day

−90%

Reduction in manual re-entries

12

Active APIs documented and governed

100%

Flows with logging and alerts

Methodology

Our IS integration approach

  1. 01

    System and exchange mapping

    Identify all involved systems, exchanged data, frequencies, volumes, formats and access and security constraints.

  2. 02

    Business needs and critical flow analysis

    Distinguish critical (real-time) from batch flows, identify business processes to align and priority inconsistency risks.

  3. 03

    Integration architecture choice

    Define the most appropriate approach: direct API, middleware, ESB, specific connector, event bus or batch synchronization based on constraints.

  4. 04

    Flow development and security

    Develop integrations with logging, error handling, rejections, alerts and security controls (authentication, permissions, logs).

  5. 05

    Testing and monitored production

    Test flows on real data, validate error cases and recovery procedures, then deploy to production with monitoring and alerts configured.

  6. 06

    Integration governance and documentation

    Document each integration, its rules, SLAs, responsibilities and supervision mechanisms to ensure long-term maintainability.

Why Sinorfi

IS expertise for robust and lasting integrations

Sinorfi combines IBM Maximo expertise, IS architecture knowledge and a business-oriented approach to design integrations that create real value.

  • Maximo, ERP, ITSM and third-party system expertise
  • API and middleware architecture knowledge
  • Security and governance integrated from design
  • Full logging, alerts and monitoring
  • Flow documentation and maintainability
  • Alignment between technical constraints and business needs
8+
Systems connected per client
99.7%
Flow availability
−90%
Manual re-entries
IBM
Silver Partner

FAQ

Frequently asked questions

Yes. Integration can be framed according to available APIs, the data model, security rules and business processes.

Not always. Some flows need to be near real-time, others can work in batch mode. The choice depends on usage, volumes and criticality level.

It is necessary to define validation rules, monitoring, rejection logging, clear responsibilities and correction processes.

IBM Silver Partner

Map your IS integrations

Let's identify your systems, critical flows, recurring errors and the priority integrations to secure.

Contact us [email protected]
✓ Response within 24h ✓ Free consultation ✓ IBM Silver Partner